More Trouble in the Air
Back in June, I wrote an Insight article for CRM magazine addressing the trouble facing the airline industry. Inspiration from the story came from the early April American Airlines debacle when the...
View ArticleAre Consumers More Confident or Just Tired of Conserving?
Search engine marketing company Performics recently released results of its “2009 Online Buyer Economic Trend Study.” The report tracks online buying behavior of consumers over three months (April,...
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